We invite you to review the General Online Purchase Terms and Conditions that govern the offer and purchase of products through our online store.
By using this website and completing any purchase process, you are bound by these General Purchase Terms and Conditions, so we recommend that you read them carefully. If you do not agree with them, you must refrain from purchasing any products on this page.
1. LEGAL INFORMATION AND ACCEPTANCE OF THE GENERAL PURCHASE CONDITIONS.
1.1 Identification of the service provider.
In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the identification details of the owner of http://www.bodegas-lozano.com/ are:
JUAN RAMON LOZANO, S.A.U
Avda. Reyes Católicos, 156 Villarrobledo, 02600 ALBACETE
CIF: A02031664
Registration details in the Commercial Registry of Albacete, Volume 244, Folio 161, Section, Page AB-160, First entry.
For any questions or inquiries, you can contact us through the following means:
Phone: 967141907
e-mail: info@bodegas-lozano.com
1.2 Description.
JUAN RAMON LOZANO, S.A.U, through these General Purchase Terms and Conditions, offers its users and visitors the possibility of making online purchases of the products and services offered, as well as establishing communication with the user.
JUAN RAMON LOZANO, S.A.U will carry out its e-commerce activity as a virtual store through the website http://www.bodegas-lozano.com/.
JUAN RAMON LOZANO, S.A.U may, at any time and without prior notice, alter the design, presentation, and/or configuration of the Website, as well as some or all of the services.
1.3.- Acceptance of the specific purchase conditions.
Access and use of the service of http://www.bodegas-lozano.com/ imply the User’s full and unreserved acceptance of all conditions contained in these General Purchase Terms and Conditions. Likewise, JUAN RAMON LOZANO, S.A.U reserves the unilateral right to modify these General Terms and Conditions at any time.
Any order placed with JUAN RAMON LOZANO, S.A.U necessarily implies, as an essential, determining, and indispensable condition, the unreserved acceptance by the customer of the General Purchase Terms and Conditions of its products, in force on the day the corresponding order is placed. Furthermore, the customer acknowledges that the acceptance of these General Purchase Terms and Conditions will imply their application to the order to which they refer, as well as to all subsequent orders, with the exception of those cases in which new conditions are brought to their attention by JUAN RAMON LOZANO, S.A.U.
The fact that JUAN RAMON LOZANO, S.A.U does not, at any given moment, resort to any of these conditions cannot be interpreted as, nor will it amount to, a waiver of the right to resort to them in the past or the future.
2.- ONLINE PURCHASE PROCESS.
2.1.- Our products, how to find them?
In addition to having physical stores, JUAN RAMON LOZANO, S.A.U offers you a virtual store that provides all kinds of products and services organized into categories, to make them easier to find.
From the home page, you can access all levels of product categories. You can also find products at JUAN RAMON LOZANO, S.A.U through the search engine, where you only need to enter a keyword (which can be the product name, characteristics, or even incomplete words) and click the search button.
2.2.- Product categories/families:
All products have a detailed description, which includes a photograph, name, description, and price with taxes included. The prices shown on the product descriptions constitute an invitation for the customer to make an order proposal; therefore, if there is an error in them, JUAN RAMON LOZANO, S.A.U will inform the customer of such circumstance and will not process the order.
Once the products are selected, they will be added to the Shopping Cart, where the user can add or remove products at any time. Once the product selection process is complete, or directly by clicking the “BUY” button, the visitor can finalize the product selection process and proceed to payment.
2.3.- Buying at http://www.bodegas-lozano.com/.
To make a purchase, the user can register on our e-commerce platform by signing up through a user registration form, or proceed as a guest without prior registration.
To place an order through our e-commerce platform, regardless of whether you register, the User must complete our form, providing us with the following information:
Additionally, registered users can receive information about offers and promotions if they wish, and track the status of their orders. Their personal data will be recorded in their customer profile, so it will not be necessary to re-enter it for subsequent purchases. For more information on the processing and storage of your personal data, please consult our Privacy Policy.
2.4. Product availability.
The selection of products offered through JUAN RAMON LOZANO, S.A.U is valid as long as the products are visible on the Website. As this is e-commerce, stock is updated online, so it could eventually happen that during the purchase process, stock runs out, making it impossible to continue with the initiated sale.
The availability status of each product is indicated on its product page:
To these availability periods, the time it takes for our transport operator [include carrier name] to deliver the goods must be added. These periods are calculated on business days (Monday to Friday, inclusive) since JUAN RAMON LOZANO, S.A.U does not make shipments on holidays, Saturdays, or Sundays.
The indicated dispatch times are approximate. In the event of a stockout or temporary unavailability of an item, JUAN RAMON LOZANO, S.A.U will contact the customer immediately to inform them and provide a new delivery period or, if it is not possible to supply said product, proceed with its cancellation.
In any case, a delay in delivery beyond the indicated deadlines will not entitle the customer to claim any compensation.
2.5.- How is the order processed?
The purchase of products must be made by activating the “BUY” button that appears at the bottom of the purchase request, and expresses full acceptance of each and every one of these Purchase Terms and Conditions, as shown on http://www.bodegas-lozano.com/, prior to the acquisition of the products.
When clicking the process order button (after selecting the products and quantities), the registered user must enter their username and password, directly accessing a personalized purchase panel, where they can modify their shipping address details and select different shipping types and payment methods; in the case of a guest purchase, personal data will be requested for order processing and delivery.
2.6.- Prices.
The prices applicable to each product, which include VAT, are those indicated on the product page. During the purchase process, the amount corresponding to the tax burden according to the current rate at all times and applicable to the marketed products and/or services, as well as the corresponding shipping costs, will be itemized before order confirmation.
Offers will be duly marked and identified as such, conveniently indicating the previous price and the offer price.
JUAN RAMON LOZANO, S.A.U reserves the right to make, at any time and without prior notice, any modifications it deems appropriate, being able to update products and services daily according to the market.
The corresponding shipping costs are always indicated in the order.
For shipments to countries outside the European Union, JUAN RAMON LOZANO, S.A.U will not assume the costs corresponding to customs duties and taxes specific to each country.
In case of a price variation, JUAN RAMON LOZANO, S.A.U will notify the customer by email of the variation, and the customer may choose to cancel their order without incurring any additional cost.
2.7.- Payment methods.
JUAN RAMON LOZANO, S.A.U offers various payment methods so that the customer can choose the one that best suits their needs:
If this is the method selected by the user for payment, a secure connection is established, via SSL[1], where you must confirm the payment and enter your bank details directly. This page is not controlled by JUAN RAMON LOZANO, S.A.U, but is an external payment gateway, so JUAN RAMON LOZANO, S.A.U does not have access to your bank details nor does it store them.
Delivery times begin from this date. To process the order as soon as possible, it is necessary that the order number is reflected in the transfer concept. The Company will not be responsible for delays caused by this reason.
To make the payment using this method, there are two options to choose from:
· Albeso, by which the order will arrive in 24 /48 h. The transport service will deliver the shipment to the provided address, where you will pay the amount to the delivery person. For this, it will be essential that you provide us with your contact phone number. Shipping costs for this option (up to 10 kg. in weight) will be €7.94.
Specific conditions for this payment system. If the cash on delivery payment method is chosen, in addition to the product price, the aforementioned surcharge of €7.94 must be paid, as a transport tax.
2.8.- Non-payment.
Upon the agreed due date for shipment, in case of total or partial non-payment by the customer, JUAN RAMON LOZANO, S.A.U may suspend or cancel any shipment, without incurring liability for any damages or losses, including loss of profit, or damages for delay or loss of production caused to the customer. The aforementioned right of JUAN RAMON LOZANO, S.A.U shall in no case release the customer from their contractual obligations regarding outstanding payments and the receipt of products.
2.9.- Invoicing.
JUAN RAMON LOZANO, S.A.U will be obliged to issue an invoice to customers who request it. Said invoice will include the concept and details of the sums received for the shipment of the requested orders.
2.10.- Transport and shipping costs.
Shipping and/or handling costs are not included in the price and will be shown to the customer before finalizing their purchase, depending on the shipping address of each order.
For orders over €50, shipping costs will be free. For other situations, shipping costs include several types of flat rates:
JUAN RAMON LOZANO, S.A.U is not responsible for any delay in transport caused by:
If the customer does not notice external damage to the package upon receipt, but upon opening it observes damage due to transport, they must notify the transport company within 24 hours to record it and contact JUAN RAMON LOZANO, S.A.U. Otherwise, it will be understood that the product has been accepted in conformity. Once the aforementioned period has elapsed, the transport company considers that the goods shipped are in perfect condition and is not responsible for possible defects.
2.11.- Delivery of products.
Products will be sent to the shipping address indicated by the customer in the order. In the case of ordering several items with different availabilities, the dispatch period will take into account the longest expected delivery. Couriers do not make deliveries on Saturdays, Sundays, or holidays.
It is not possible to agree on delivery times. The delivery time will be 2 – 3 business days after placing the order for products available for immediate shipment and 3 – 7 business days for products not available for immediate shipment.
In exceptional cases, JUAN RAMON LOZANO, S.A.U reserves the right to split the order, sending available items and holding non-available items for a second shipment. JUAN RAMON LOZANO, S.A.U will not ship any product until its Administration Department has verified that payment has been made.
Should the customer detect any problem at the time of delivery of their order (damaged packaging, defective, missing, or deteriorated products), they must indicate it in writing on the carrier’s delivery note and notify JUAN RAMON LOZANO, S.A.U via email info@bodegas-lozano.com within 24 hours of receiving the order.
No returns of damaged items will be accepted, nor claims for missing items, if not communicated within the established period. All this is without prejudice to the right of guarantee for products not conforming to the contract that all consumers are entitled to, in accordance with current regulations.
If the customer does not receive the order, they can contact JUAN RAMON LOZANO, S.A.U by phone (+34) 967 14 19 07 or email info@bodegas-lozano.com
3. ORDER CHANGE, CANCELLATION, AND RETURN.
3.1.- Change.
The customer may change an order if it has not yet been dispatched. For any change, they must notify us as soon as possible via email info@bodegas-lozano.com, indicating the desired changes.
Such changes by the customer are not permitted when the product is custom-made, personalized, or made according to their instructions.
3.2.- Cancellation.
Orders may be canceled in whole or in part up to 72 hours before the agreed reception date. For any order cancellation, you must notify us as soon as possible via email info@bodegas-lozano.com
If the cancellation is made within the mentioned period, no penalty will be applied to the customer. If the cancellation is made after the agreed 72 hours for reception, the customer will not be able to cancel their order, or, if applicable, must pay a surcharge as a consequence of a late cancellation, for an amount of €7.94.
In case of canceling an order once it has been confirmed and shipped, the customer must bear the transport and processing costs incurred.
Cancellation of orders placed by the customer is not permitted when the product is custom-made, personalized, or made according to their instructions.
As a result of a cancellation with the right to a refund, the purchase amount will be refunded using the same payment method used for the initial transaction, unless expressly agreed otherwise.
For credit cards, the amount will be refunded at the end of the monthly billing period. The exact date of the refund depends on the credit card agreement between the bank and the customer. The refund via bank transfer will be made within the following seven business days, or, if applicable, in accordance with what is stipulated by the corresponding bank.
Any difference in amount between the original and modified order will be processed following the procedure corresponding to the chosen payment method. Return and re-shipping costs will not be borne by JUAN RAMON LOZANO, S.A.U.
For its part, JUAN RAMON LOZANO, S.A.U may not substitute a product or product model without prior consultation with the customer. If it happens that, for reasons beyond JUAN RAMON LOZANO, S.A.U’s control, the supply of the order is not possible, the customer will be offered the possibility of exchanging it for a substitute product of similar characteristics, granting the right to cancel the order by the customer.
3.3.- Order returns.
Orders may be returned within 14 days from the date of purchase, and for this, the Customer must contact JUAN RAMON LOZANO, S.A.U via email info@bodegas-lozano.com
Conditions for return.
Reasons for product returns will be:
Once the merchandise is received at our warehouses and verified that the item meets the required return conditions, we will proceed to integrate the purchase amount using the same payment method that was used.
4.- RIGHT OF WITHDRAWAL.
The customer has the right to withdraw from the purchase within 14 calendar days without justification, for all orders that have not been custom-made or made according to the customer’s instructions. To do this, they must complete the following form or call (+34) 967 14 19 07:
(insert link to withdrawal form)
The withdrawal period will expire 14 calendar days, starting from the day on which the customer or a third party indicated by them, other than the carrier, received the order.
4.1.- Products not subject to the right of withdrawal.
In cases of custom-made orders or orders made according to the customer’s instructions, section c) of article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the Revised Text of the General Law for the Defense of Consumers and Users and other complementary laws, will apply, which states the following:
“The right of withdrawal shall not apply to contracts relating to:
c) The supply of goods manufactured according to the consumer’s specifications or clearly personalized.”
Consequently, in the case of custom-made products and/or products personalized according to the customer’s instructions, the customer may not exercise the right of withdrawal.
4.2.- How to exercise the right of withdrawal.
To exercise the right of withdrawal, you must send the withdrawal form, accessible in this section, to JUAN RAMON LOZANO, S.A.U by any of the following means:
To meet the withdrawal deadline, it is sufficient for your communication concerning the exercise of the right to be sent before the corresponding period expires.
In case of withdrawal, all payments received will be refunded to you. However, the customer must bear the direct cost of returning the goods.
Payment will be made without undue delay and, in any case, within a maximum of 14 calendar days from the date on which the customer informs of the withdrawal. Said refund will be made using the same payment method used for the initial transaction, unless expressly agreed otherwise; in any case, the customer will not incur any expense as a result of the refund.
5.- GUARANTEES.
All products have a two-year warranty from the date of delivery, although this does not include deficiencies caused by negligence, blows, incorrect use, or improper handling. Furthermore, the warranty will lose its value if there is no purchase invoice.
Unless proven otherwise, any lack of conformity that becomes apparent within six months after delivery of the product shall be presumed to have existed when the product was delivered, except when this presumption is incompatible with the nature of the product or the nature of the lack of conformity.
The warranty will be invalid under the following circumstances:
6.- CUSTOMER RESPONSIBILITY.
The customer undertakes to make lawful use of the Services, without contravening current legislation, or harming the rights and interests of third parties.
The customer guarantees the veracity and accuracy of the data provided when completing the contracting forms, avoiding causing damage to JUAN RAMON LOZANO, S.A.U as a consequence of their inaccuracy.
Likewise, they undertake to enable the delivery of the requested order by providing a delivery address where the requested order can be received within the usual delivery hours for goods (Monday to Friday from 10:00 AM to 1:30 PM and from 4:00 PM to 7:00 PM).
Failure to comply with any of these General Contract Conditions may lead to the annulment or cancellation of orders by JUAN RAMON LOZANO, S.A.U without prior notice to the customer and without this implying any right to compensation.
If the shipment is rejected by the customer, JUAN RAMON LOZANO, S.A.U will not refund the shipping costs, which will be borne by the customer.
7.- TECHNICAL SUPPORT AND CUSTOMER SERVICE.
If you have any problems, please contact us to resolve them at the following email address: info@bodegas-lozano.com and/or Customer Service Phone (+34) 967 14 19 07
8.- PERSONAL DATA AND COMMERCIAL COMMUNICATIONS.
We remind you that JUAN RAMON LOZANO, S.A.U complies with current data protection regulations, and in accordance with Organic Law 3/2018 of December 5 and EU Regulation 679/2016 General Data Protection Regulation, we inform you about the processing of personal data we carry out.
8.1.- Who is responsible for your data?
The data controller for the data you provide us as a result of purchasing a product or completing a form is:
JUAN RAMON LOZANO, S.A.U
Address: Avda. Reyes Católicos, 156 Villarrobledo, 02600 ALBACETE
8.2.- What data do we process?
Depending on the products and services you wish to enjoy at any given time, we will need to process personal data such as:
In our forms, you will find that we request necessary data, marked with an asterisk, which we need to provide you with the service; if you do not provide us with this data, you may not be able to complete your registration or continue with the purchase process.
8.3.- For what purpose do we process your data?
Depending on how you interact with us, we will process your data for the following purposes:
| Purpose | Description |
| User Registration | The basis that legitimizes the processing is your initial consent at the time of user registration, being subsequently processed for the execution of the terms that regulate the use of http://www.bodegas-lozano.com/. |
| For the development and execution of the sales contract | Manage the purchase process you carry out on http://www.bodegas-lozano.com/. Manage the collection for products, regardless of the selected payment method. Manage possible returns, cancellations, and changes to the order. Invoice management. Order processing and tracking, including making it available to the transport company. |
| For Marketing Purposes | If you subscribe to our newsletters, we will process your data to manage the subscription and send personalized information. Creation of a user profile to determine your preferences and send you personalized offers and promotions. |
| Usability and Quality Analysis | We will process your browsing data for analytical and statistical purposes, so that we can improve our page and adapt it to the way our users access and navigate it. |
| For the fulfillment of legal obligations | We will process the data for the fulfillment of our obligations, such as tax obligations, consumer protection, handling complaints, and managing rights. |
8.4.- What is the legitimacy for processing your data?
The legal basis that allows us to process your personal data depends on the purpose:
| Purpose | Legitimizing basis for processing |
| User Registration | If you decide to register as a user, we will need to process your data to identify you as a user and give you access to the functionalities of https://www.bodegas-lozano.com/ |
| For the development and execution of the sales contract | The basis that legitimizes the processing of your data is the execution of the sales or service provision contract that binds us to you. In addition, we apply legitimate interest to carry out the necessary checks to prevent and detect fraud when a purchase is made on our page. |
| For Marketing Purposes | The basis that legitimizes these processes is your consent, which you can revoke at any time. To show you personalized information, we have a legitimate interest in profiling with the information you provide us and that we collect about you (website navigation, preferences, purchase history). |
| Usability and Quality Analysis | The basis that legitimizes the processing is the legitimate interest in analyzing the usability and degree of user satisfaction when browsing https://www.bodegas-lozano.com/. |
| For the fulfillment of legal obligations | Based on the legal obligations that correspond to us. |
8.5.- How long will we keep your data?
The retention period for personal data is linked to the purpose of processing; therefore, we provide you with the retention periods we apply:
| Purpose | Retention Period |
| User Registration | For as long as you maintain your user status, and once you unsubscribe, for the prescription period established by current legislation. |
| For the development and execution of the sales contract | For the time necessary to manage your purchase, including the periods for returns, cancellations, and withdrawal. Subsequently, for the limitation period established by civil law. |
| For marketing purposes | Until you unsubscribe from communications and/or revoke your consent. |
| Usability and quality analysis | Until you delete the cookies. |
| For compliance with legal obligations | For the limitation periods established by current legislation for each legal obligation that applies to us |
8.6.- With whom do we share your data?
Unless the transfer of data to third-party companies is indicated in the form, JUAN RAMON LOZANO, S.A.U expressly informs you that it will only communicate data to those public administration bodies and entities with jurisdiction in the matter in accordance with current legal regulations, and for the fulfillment of the sales contract we will need to provide your data to third-party companies for the following purposes:
8.7.- What are your rights?
In accordance with current European (EU Regulation 679/2016, of April 27) and Spanish (Organic Law 3/2018, of December 5) regulations, you have the possibility of exercising the following personal rights, by reliably proving your identity, either through electronic means or through written communication addressed to our Data Protection Officer.
Your rights are as follows:
Furthermore, we inform you that you may always contact the Spanish Data Protection Supervisory Authority (Spanish Data Protection Agency, www.agpd.es) to request its protection or file a complaint regarding the processing of personal data.
8.8.- Where do I exercise my rights?
To exercise these rights, you may contact us through the following email address: info@bodegas-lozano.com, indicating in your request your full name and the right you are exercising, accompanied by a copy of your ID card or equivalent document proving your identity.
You may also do so by sending us a letter, with a copy of your ID card, to the following address:
JUAN RAMON LOZANO, S.A.U, Avda. Reyes Católicos, 156 Villarrobledo, 02600 ALBACETE.
8.9.- Security of your data.
We have organizational and technical measures in place to protect your personal data from any loss, misuse, unauthorized access or disclosure, alteration, and/or destruction. Unfortunately, it is not possible to fully guarantee the security of any data transmission or storage system.
If you suspect that your interaction with us is no longer secure, please notify us immediately at info@bodegas-lozano.com
9.- INDUSTRIAL AND INTELLECTUAL PROPERTY
The intellectual and industrial property rights over the works, trademarks, logos, and any other protectable content contained on the website belong exclusively to JUAN RAMON LOZANO, S.A.U, unless different ownership is indicated therein.
The unauthorized reproduction, distribution, commercialization, or transformation of such works, trademarks, logos, etc. constitutes an infringement of the intellectual and industrial property rights of JUAN RAMON LOZANO, S.A.U or their owner, and may give rise to the exercise of any judicial or extrajudicial actions that may correspond to them in the exercise of their rights.
Likewise, the information to which the customer may access through the website may be protected by industrial, intellectual, or other property rights. The Company shall not be liable in any case and under any circumstances for infringements of such rights that you may commit as a user and/or customer.
10.- NOTIFICATIONS.
All notifications, requirements, requests, and other communications that must be made by the parties in relation to these General Terms and Conditions of Purchase must be made in writing and shall be deemed to have been duly sent by ordinary mail to the address of the other party or their email address.
Specifically in the case of JUAN RAMON LOZANO, S.A.U, notification must be sent to the postal address: Avda. Reyes Católicos, 156 Villarrobledo, 02600 ALBACETE, at the telephone number (+34) 967 14 19 07 or at the email address info@bodegas-lozano.com.
11.- NULLITY AND INEFFECTIVENESS OF CLAUSES.
If any clause included in these Particular Conditions of Contracting were declared, totally or partially, null or ineffective, such nullity or ineffectiveness shall affect only that provision or the part thereof that is null or ineffective, with the rest of the General Conditions of Purchase remaining in force. Consequently, the clause declared totally or partially null or ineffective shall be deemed not to have been included.
12.- APPLICABLE LAW AND SUBMISSION TO JURISDICTION.
Sales made through the Company are subject to Spanish law.
In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, JUAN RAMON LOZANO, S.A.U submits to the consumer arbitration system / to the Courts and Tribunals that, where applicable, shall have jurisdiction over the matter, and which shall be those provided by the applicable legal regulations on competent jurisdiction: in the case of final consumers, the place of fulfillment of the obligation or the domicile of the purchasing party.
In the event that the purchasing party acts on behalf of a legal entity, both parties submit, with express waiver of any other jurisdiction, to the Courts and Tribunals of Albacete.
WITHDRAWAL FORM
(You should only complete and send this form if you wish to withdraw from the purchase made)
TO THE ATTENTION OF:
JUAN RAMON LOZANO, S.A.U
Returns Department / customer service
Address: Avda. Reyes Católicos, 156, Villarrobledo, 02600 ALBACETE
Tel: (+34) 967 14 19 07.
e-mail: info@bodegas-lozano.com.
I, Mr./Ms. ……………….…….……….……….…….……….…...……………….……….……….…., with address at ……...…..……….……….……...…….……….………..., with telephone ……….…..….… and with email ……….…..….………..
I hereby inform you that I withdraw from my sales contract for the following goods ..…….…..….……….…….………….…...…….……….……….…... ordered on …../……/……. and received on …../……/……, as I am within the period that Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, grants me for this purpose.
In (City) …..…..….………..…………….……., on (day) …..…... of (month) …..…..…..…….. of (year) 20…....
Signed. Mr./Ms. …..……….…..…..…..………..……..
Legal Information.
We recommend that before exercising your right of withdrawal, you read this information.
Withdrawal Conditions.
In accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, Revised Text of the General Law for the Defense of Consumers and Users and other complementary laws, JUAN RAMON LOZANO, S.A.U makes available to purchasers their right to exercise withdrawal from the purchase made, within 14 calendar days from receipt of the product, without the need to give any reason and without incurring additional costs, except as provided for extraordinary expenses outside the basic shipping established in the General Conditions of Purchase accepted or for deterioration in the handling of the product for which the purchaser is responsible.
Once the purchaser has notified JUAN RAMON LOZANO, S.A.U of the withdrawal, the purchaser must proceed to return the purchased items/products as soon as possible and, in any case, within a maximum period of 20 calendar days from notification of withdrawal.
The right of withdrawal shall not apply to:
Refund of purchase amount.
Once the return of the product has been received and it has been verified that the product is in adequate condition and without more deterioration than that of transport itself and opening of the product by the purchaser, JUAN RAMON LOZANO, S.A.U will proceed to refund the purchase amount.
Damage produced beyond those previously indicated shall be charged to the purchaser.
Personal Data Protection.
| Data Controller | JUAN RAMON LOZANO, S.A.U. Avda. Reyes Católicos, 156 Villarrobledo, 02600 ALBACETE |
| Purpose | The personal data collected in the withdrawal form will be processed for the purpose of managing and processing the requested right, its filing and retention, as well as to contact the interested party. |
| Legal basis | Legal obligation established by articles 102 and following of Royal Legislative Decree 1/2007, Revised Text of the Consumer and User Law. |
| Retention | The data will be retained for the limitation periods established in the current reference legislation. |
| Recipients | The data will be communicated to transport companies for the collection of products, as well as to the competent Public Administrations. |
| Rights | You may exercise the rights of access, rectification, erasure, restriction, and objection through written communication addressed to the Controller’s address. Furthermore, if you consider your rights to have been violated, you may file a complaint with the Spanish Data Protection Agency. |
| More information | https://www.bodegas-lozano.com/ |
