PRIVACY

The Privacy Policy is part of the General Terms and Conditions governing this Website.

VERSION 1.1 dated 17/07/2020

Who is responsible for processing your data?

JUAN RAMON LOZANO, S.A.U
Address: Avda. Reyes Católicos, 156
Postal Code: 02600
Villarrobledo.
Tax ID: A02031664
Phone: 967141907
Email: info@bodegas-lozano.com

You may contact us in any manner to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you have registered and access your account or profile, you will be informed of any modifications.

If you belong to any of the following groups, please consult the expandable information:

WEBSITE OR EMAIL CONTACTS

Bodegas Lozano Newsletter.

To unsubscribe from our newsletter service and database, you must send an email with the word “unsubscribe” to info@bodegas-lozano.com

What data do we collect through the Website?

We may process your IP address, operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with data in the contact form, you will identify yourself so that we can contact you, if necessary.

For what purposes will we process your personal data?

• To respond to your inquiries, requests, or petitions.
• To manage the requested service, respond to your request, or process your petition.
• Information by electronic means relating to your request.
• Commercial or event information by electronic means, provided there is express authorization.
• To conduct analysis and improvements on the Website, our products and services. To improve our commercial strategy.

What is the legal basis for processing your data?

The acceptance and consent of the interested party, granted through a voluntary action, as in cases where completing a form and clicking the “send” button is necessary to make a request, doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the * symbol on mandatory fields. If you do not provide those fields, or do not check the privacy policy acceptance checkbox, the information will not be allowed to be sent. It normally has the following formula: “I am over 18 and have read and accept the Privacy Policy.”

How long will we keep your personal data?

Until revocation of the consent granted.

NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the Website, you may subscribe to the Newsletter if you provide us with an email address to which it will be sent.

We will only store your email in our database and will send you emails periodically until you request to unsubscribe or we stop sending emails.

You will always have the option to unsubscribe in any communication.

For what purposes will we process your personal data?

• To manage the requested service.
• Information by electronic means relating to your request.
• Commercial or event information by electronic means, provided there is express authorization.
• To conduct analysis and improvements in mailing to improve our commercial strategy.

What is the legal basis for processing your data?

The acceptance and consent of the interested party. In cases where you subscribe, it will be necessary to accept a checkbox and click the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

If you do not check the privacy policy acceptance checkbox, the information will not be allowed to be sent. It normally has the following formula: “□ I am over 18 and have read and accept the Privacy Policy.”

How long will we keep your personal data?

Until revocation of the consent granted.

CUSTOMERS

For what purposes will we process your personal data?

• Preparation of the quote and follow-up through communications between both parties.
• Information by electronic means relating to your request.
• Commercial or event information by electronic means, provided there is express authorization.
• To manage administrative, communication, and logistics services performed by the Controller.
• Invoicing and declaration of applicable taxes.
• To carry out corresponding transactions.
• Control and collection management.

What is the legal basis for processing your data?

The existence of a contractual relationship between the parties. Processing is necessary for the performance of a contract to which the interested party is a party or for the application at their request of pre-contractual measures.

How long will we keep your personal data?

During the term of the relationship between the parties and for the limitation periods arising therefrom.

QUALITY SURVEYS

For what purposes will we process your personal data?

• To assess the degree of quality in the service provided.
• To improve the services offered, pursuant to ISO compliance.

What is the legal basis for processing your data?

The legal basis is the express consent of the respondent.

How long will we keep your personal data?

Until revocation of the consent granted.

SUPPLIERS

For what purposes will we process your personal data?

• Information by electronic means relating to your request.
• Commercial or event information by electronic means, provided there is express authorization.
• To manage administrative, communication, and logistics services performed by the Controller.
• Invoicing.
• To carry out corresponding transactions.
• Invoicing and declaration of applicable taxes.
• Control and collection management.

What is the legal basis for processing your data?

The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products through any means.

How long will we keep your personal data?

During the term of the relationship between the parties and for the limitation periods arising therefrom.

SOCIAL MEDIA CONTACTS

For what purposes will we process your personal data?

• To respond to your inquiries, requests, or petitions.
• To manage the requested service, respond to your request, or process your petition.
• To interact with you and create a community of followers.

What is the legal basis for processing your data?

The legal bases for processing are the voluntary consent of the interested party to contact us and, where applicable, the acceptance of a contractual relationship within the corresponding social network. Data processing within the Social Network will be carried out in accordance with its Privacy Policies.

How long will we keep your personal data?

We can only consult or delete your data in a restricted manner as we have a specific profile. We will process them as long as you allow us by following us, being friends, or clicking “like,” “follow,” or similar buttons.

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user account on the social network itself.

JOB APPLICANTS

For what purposes will we process your personal data?

• Organization of selection processes for hiring employees.
• To invite you to job interviews and evaluate your candidacy.
• If you have given us your consent, we may share it with partner or related companies, with the sole purpose of helping you find employment.
• If you check the privacy policy acceptance checkbox, you give us your consent to share your job application with the entities that make up the group of companies for the purpose of including you in their personnel selection processes.

Likewise, we inform you that after one year from receipt of your curriculum vitae, we will proceed to its secure destruction.

What is the legal basis for processing your data?

The legal basis is your unequivocal consent when sending us your CV.

How long will we keep your personal data?

For a minimum period of 1 year or until revocation of the consent granted.

Do we include personal data of third parties?

No, as a general rule we only process data provided to us by the data subjects. If you provide us with third-party data, you must first inform and request their consent, or otherwise you release us from any liability for non-compliance with this requirement.

What about data of minors?

We do not process data of persons under 18 years of age. Therefore, refrain from providing such data if you are not of that age or, where applicable, from providing data of third parties who are not of said age. JUAN RAMON LOZANO, S.A.U is released from any liability for non-compliance with this provision.

Will we send communications by electronic means?

• They will only be sent to manage your request, if it is one of the contact methods you have provided us.
• If we send commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all means and technical measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except by legal obligation. Specifically, it will be communicated to the State Tax Administration Agency and to banks and financial institutions for collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.

When we instruct them to do so, the web development and maintenance company and web hosting provider will have access to our website. They will have signed a service agreement that obliges them to maintain the same level of privacy as we do.

Any international data transfer when using American applications will be subject to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies on privacy.

What rights do you have?

• To know whether we are processing your data or not.
• To access your personal data.
• To request the rectification of your data if it is inaccurate.
• To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent granted.
• To request the limitation of processing of your data, in some cases, in which case we will only retain it in accordance with current regulations.
• To port your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send it to the new controller you designate. This is only valid in certain cases.
• To file a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe we have not treated you correctly.
• To revoke consent for any processing for which you have consented, at any time.

If you modify any data, we would appreciate it if you inform us so we can keep it up to date.

Do you want a form for exercising your rights?

• We have forms for exercising your rights; request them by email or, if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
• These forms must be electronically signed or accompanied by a photocopy of your ID.
• If someone represents you, you must attach a copy of their ID, or have them sign it with their electronic signature.
• Forms may be submitted in person, sent by mail, or by email to the Controller’s address at the beginning of this text.

How long does it take us to respond to the exercise of rights?

It depends on the right, but at most one month from your request, and two months if the matter is very complex and we notify you that we need more time.

Do we process cookies?

If we use cookies other than necessary ones, you may consult the cookie policy at the corresponding link from the homepage of our website.

How long will we keep your personal data?

• Personal data will be kept as long as you remain associated with us.
• Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them according to the limitation period for legal actions.
• The processed data will be kept as long as the aforementioned legal periods do not expire, if there is a legal obligation to keep them, or if there is no such legal period, until the interested party requests their deletion or revokes the consent granted.

We will keep all information and communications relating to your purchase or the provision of our service for as long as the product or service warranties last, to address possible claims.